SHOCKING Customer Service + Returns Action on Default Product !

Adidas.co.za Samba sneakers - quality default - there is NO lace holes on the top of the shoe. Your returns procedure for online is pathetic for global brand. You cannot get hold of customer care via phone. They don't respond to emails.

Return Merchandise Authorization number *** Fix your eCommerce store - it doesn't even show my product purchased online. Can someone actually get back to me ???