JO
Jaco O

1 reviews | Active since Oct 2016

13 Oct 2016, 13:40

Quality of Springblade

<p>I bought a pair of Adidas Springblades on the 21/11/15, only to notice that the sole pulled loose where it's connected. I phoned the store where I bought it from; send a mail, photos etc. Just to get feedback that Adidas say “There is nothing they can do about it”. I paid R2000 for this pair and they last 11 months, that’s ridiculous. You would think that paying that large amount, it would at least last more than 3 years, considering that they are worn occasionally, also bought a Adidas pair July 15 for R1600 and they go through more than the springblades. I bought Nikes 6 years ago and still wear them daily to work and they are not torn. Personally I think Adidas should stop sponsoring the rich and rather focus on the people that actually buy from them. Now I understand why people would rather buy **** springblades by the flea market, which would not be as bad if it torn at 11 months. I will not buy any item from Adidas going forward and would rather support another brand.</p>

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Replies (1)
Adidas
Adidas's reply26 Jan 2017, 14:35
Official

Good day Jaco

My name is Candice Jacobs from the Customer Service department at adidas PTY Ltd . I apologise for the late response to your query.

As we endeavour to always produce products of high quality, we are sorry that you are not satisfied with the quality of the shoes purchased.

I will escalate your dissatisfaction in the outcome of the assessment of the shoes and advise you accordingly.

Kindest Regards.

Candice Jacobs

adidas SA (Pty) Ltd- CT Office