1 reviews | Active since Feb 2010
Poor Service
<p>I ordered items from adidas online store on 25 April for dilevery the following day i.e 26 April and paid the R60 delivery fee. The items were not delivered despite my attempts to contact them. This is deplorable service. I am shutting down my online account as soon as I receive my refund for my purchase which I don't want anymore. </p>
Good day Jones
We apologise for the late reply to your query.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. We highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
This matter has been addressed with the online store.
Kind regards
Candice Jacobs
adidas-SA Pty Ltd
Cape
Best regards,
Good day Jones
We apologise for the late reply to your query.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. We highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
This matter has been addressed with the online store.
Kind regards
Candice Jacobs
adidas-SA Pty Ltd
Cape
Best regards,