DW
Daena W

1 reviews | Active since Sept 2023

23 Jun 2025, 10:33

Overpriced and Underdelivered – Adidas Fails at Service

I ordered a pair of pants two weeks ago as a birthday present for a friend. A week later no communication about arrival of the product and no response to my email. Two weeks later, still no product and suddenly I see the order has been cancelled with no email explaining why. I call the help line, was put on hold forever, then finally they tell me that they are out of stock, even though the same product and size is still listed on their website. Terrible service from a brand that likes to charge high amounts for their products, but can't conduct professional and efficient customer service. Never buying from them again!

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