TM
Thato M

1 reviews | Active since Dec 2016

13 Dec 2016, 15:34

MANAGER REFUSED TO TAKE A CELLOTAPED TORN R100 NOTE

<p>I WENT TO BUY TWO PAIR OF SNEAKERS TO THE VALUE OF R3000 BUT UNFORTUNATELY HAD A NEW R100 NOTE WITH NO INK STAINS THAT WAS TORN ON THE SIDE BUT ALL NECESSARY MARKS VISIBLE. I ASKED THE STORE MANAGER FOR A CELOTAPE IN ORDER TO PUT THE PIECES TOGETHER. ATER FINISHING SHE BLANTLY REFUSED TO TAKE THE NOTE. I EXPLAINED AGAIN THAT THE BANKS DO ACCEPT SUCH NOTES AS LONG AS IT IS NOT INK STAINED BUT SHE REFUSED WHILST ONE OF THE CASHIERS WAS MORE THAN HAPPY TO TAKE. I FELT VERY INSULTED BY HER ATTITUDE AND LACK OF KNOWLEDGE. NOT TO MENTION THE INCONVINIENCE OF HAVING TO SWIPE MY BANK CARD TO COMPLETE THE TRANSACTION. THANKS TO CHECKERS THEY GLADLY TOOK THE NOTE. BAD BAD ATTITUDE FROM THAT LADY WHO THEN SHOUTED AT THE OTHER CASHIER FOR APPARENTLY WANTING TO TAKE THE NOTE.</p>

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Replies (1)
Adidas
Adidas's reply27 Jan 2017, 11:24
Official

Good day Thato

Thank you for your mail and informing adidas of the above. My apologies for the late response.

The matter will definitely be addressed with the relevant area manager in Cape Town and investigated.

Kindest Regards.

Candice Jacobs

adidas SA (Pty) Ltd- CT Office