JA
Jonty A
1 reviews | Active since Sept 2025
01 Dec 2015, 12:36
Incorrect Shipping Details
I am so disappointed, I am from South Africa and ordered something from Adidas online in Ireland, for some reason I was unable to change my country when completing my shipping details, I then clicked the next button...then bamn! payment went through! I am trying to hold of Adidas, have mailed them countless times, tried mailing Adidas in South Africa too, but they cant assist me, how is that even possible?<br> <br> So now I lost ZAR1700- 111 Euros...I do not understand how there can be know way to change my shipping details, or they can at least see that the address does not exist in Ireland! been waiting 24 hours for a response from them, and still nothing!
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Replies (1)
Adidas's replyOfficial
01 Dec 2015, 14:02Hello jontya11,
Hi Jonty
it clearly states on the website and on the order form the following
Delivery Address
Please enter the shipping address in the form below. Your shipping address is where you would like to have your order sent. We ship anywhere in Ireland. We currently do not ship internationally.
Not sure why you continued to proceed with the purchase.
I have reached out to the UK team to see about a refund.
Rgds Jean
Hi Jonty
it clearly states on the website and on the order form the following
Delivery Address
Please enter the shipping address in the form below. Your shipping address is where you would like to have your order sent. We ship anywhere in Ireland. We currently do not ship internationally.
Not sure why you continued to proceed with the purchase.
I have reached out to the UK team to see about a refund.
Rgds Jean
Adidas's reply01 Dec 2015, 14:02
Official
Hello jontya11,
Hi Jonty
it clearly states on the website and on the order form the following
Delivery Address
Please enter the shipping address in the form below. Your shipping address is where you would like to have your order sent. We ship anywhere in Ireland. We currently do not ship internationally.
Not sure why you continued to proceed with the purchase.
I have reached out to the UK team to see about a refund.
Rgds Jean
Hi Jonty
it clearly states on the website and on the order form the following
Delivery Address
Please enter the shipping address in the form below. Your shipping address is where you would like to have your order sent. We ship anywhere in Ireland. We currently do not ship internationally.
Not sure why you continued to proceed with the purchase.
I have reached out to the UK team to see about a refund.
Rgds Jean