How Do I Give A Negative Star?

Horrible company to do business with! I ordered a very expensive pair of shoes online ($258.60 US) and adidas claimed they were lost in shipping. I attempted a refund three times and was promised my money back- it never happened! My next step was to approach my credit card issuer and dispute the charge. This was a 3 month process and I had moved in the interim so my shipping and billing address no longer matched so they sided with adidas. The situation was simple- I paid for something that I never received. Credit Card and shipping records prove this. I decided to give Adidas a chance to do the right thing and asked for a refund one more time. Adidas CS said since I filed a dispute the most they would do is offer merchandise credit. So basically they decided to punish me for trying to get what is rightfully mine back! So please , take your business elsewhere so you do not have to go through what I am!