Empty paid for promises Extremely unhappy customer

<p>I am a avid Adidas fan as of late, I have purchased 5 pairs in the past 4 months, 3 pairs directly from Adidas however I purchased a pair of Triple Black Ultra Boost Ltd sneakers and paid for the next day delivery on the 30/11/2016. They never arrived on the 01/12/2016 so now I have to avail myself at the address on the 02/12/2016. The issue doesn't lie with Adidas but their courier service however who they use should be reflection of their customer service level agreement, I am utterly disgruntled with the service received as I have not experienced this from Adidas previously, and I paid for the service whereas when I order online purchases from companies like Superbalist they deliver the very next day provided I purchase before a certain time and this is usually on their free standard delivery. This is unacceptable and I would like this to be rectified and assured that this will never happen again. I would also like to be contacted by the company directly in addition to receiving an apology for the inconvenience experienced and the means I have had to go beyond to file this and express my dissatisfaction as the R 60 paid for the service is merely just a monetary inconvenience, however the service is disappointing due to the fact that it has created an expectation that has not been fulfilled </p>