OH
Oscar H

1 reviews | Active since May 2016

19 Sept 2016, 14:24

Do we pay for the Name Adidas because the quality has definitely changed

<p>My Question and problem is...</p> <p>Do we pay for the Name Adidas these days because the quality has definitely changed from what I recall it being and why it's been athletes choice for years.</p> <p>I have 3 pairs of Adidas trainers that costed quite a penny all just under R2000 and has broken on simular places and all of them is fairly new still I have other shoes brands I will not mention and has not given me issues it's either I been sold the wrong shoes at Adidas Black River Park Observatory Cape Town or the Quality is poor.</p> <p> </p>

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Replies (4)
OH
Oscar H's update22 Sept 2016, 07:23
Reviewer Update

What do I do

Adidas
Adidas's reply05 Oct 2016, 15:38
Official

Good day Oscar

Thank you for your mail.

In order to proceed with your query please forward me pictures, the proof of purchases and the article codes of the shoes (obtainable on the inside of the tongue of the shoe). On receipt of the requested information i will revert back to you asap.

Thanking you.

Porschia Harris - ***

adidas SA (Pty) Ltd CT Office

OH
Oscar H's update12 Oct 2016, 12:47
Reviewer Update

Porschia I have now forwarded you the necessary information and photos you requested and it's been days now that nothing has still been done after sending it , I really feel being messed around I spent a lot of money on the brand and the quality let me down and now the after sales service is also up the pole.

What is going on at Adidas?????

I am so not happy.

OH
Oscar H's update21 Nov 2016, 19:39
Reviewer Update

Just want to say I received the worse service from staff in management concerning the poor quality of my Adidas shoes(I could mention all the names buy won't just yet) they refused to do anything about it I wish the big bosses can know what **** aftersales service supporting clients receive after spending money on Adidas shoes as per me ill rather go for another brand and will never recommend it to my circle of friends but surely Adidas don't care!