Disgraceful service from Adidas Online!!!!!!!!!

Talk about shockingly bad service! Adidas Online took my R899 order for shoes on 7th July and then said my order had been cancelled on 18th July - with no reason or apology given! They said they would refund my money but, as at 22nd July, I have not received my refund nor heard nothing from them, despite rating the "1" I gave them on their feedback form! Online Adidas buyers beware!