DISAPPOINTING Service Experience – Order Number: AZA***5 (Contact : ***)

I am writing to express my frustration and disappointment with Adidas online services. My order AZA***5 was canceled without my consent, and I was told it was a system glitch, which I understood, and I was promised a refund would be processed in 14 business days by Anishka from the Adidas Team.

Today, 19 business days later, I am still waiting for my refund. I called the customer, and I was requested to send my bank statement so they could investigate. DISAPPOINTING

I WANT MY MONEY, NOW I AM NOT SENDING ANY BANK STATEMENT.