EB
Elton B

1 reviews | Active since Apr 2012

02 Oct 2015, 13:20

Defective running Tights

I purchased a pair of Response tights and matching top among other items of clothing as part of my re-branding endeavour from Nike to Adidas. As I had just completed the Comrades in adidas and was on recovery I never wore the tights till 2 months later. When I eventually wore the tights I noticed a tiny hole, thinking it was a snag or factory fault I returned it to the store expecting an exchange or refund. <br> <br> I was asked if I had done anything to cause the hole, rather taken aback I relayed that I am a runner who normally run in tights and haven't had the experience whereby my tights developed a hole in it after a wear or two and that I washed a few tights together it couldn't have been the washing process.<br> <br> After 11 days with the technical team I called to find get feedback as this was lacking, I was advised that the exchange will not happen as the 30 day period lapsed and that I should take tights to a tailor Completely gobsmacked the furious, I think in retrospect re-branding was a big mistake!!! This after I spent my hard earned cash on a product that I visually liked.<br> <br> I am disappointed that my avg expenditure on said brand - 7000ZAR isn't enough to be taken seriousl

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Replies (1)
Adidas
Adidas's reply05 Oct 2015, 09:24
Official
Hello Victory101,

Hi Elton

Thank you for raising this, will pass this onto the operations manager for you.

Rgds Jean

Best regards,