1 reviews | Active since Apr 2012
Defective running Tights
I purchased a pair of Response tights and matching top among other items of clothing as part of my re-branding endeavour from Nike to Adidas. As I had just completed the Comrades in adidas and was on recovery I never wore the tights till 2 months later. When I eventually wore the tights I noticed a tiny hole, thinking it was a snag or factory fault I returned it to the store expecting an exchange or refund. <br> <br> I was asked if I had done anything to cause the hole, rather taken aback I relayed that I am a runner who normally run in tights and haven't had the experience whereby my tights developed a hole in it after a wear or two and that I washed a few tights together it couldn't have been the washing process.<br> <br> After 11 days with the technical team I called to find get feedback as this was lacking, I was advised that the exchange will not happen as the 30 day period lapsed and that I should take tights to a tailor Completely gobsmacked the furious, I think in retrospect re-branding was a big mistake!!! This after I spent my hard earned cash on a product that I visually liked.<br> <br> I am disappointed that my avg expenditure on said brand - 7000ZAR isn't enough to be taken seriousl
Hi Elton
Thank you for raising this, will pass this onto the operations manager for you.
Rgds Jean
Best regards,
Hi Elton
Thank you for raising this, will pass this onto the operations manager for you.
Rgds Jean
Best regards,
