Customer service commendable

I reported tennis shoes which I bought from takealot.com to the brand. These shoes did not last me 3 months and I expected better. Although (due to takealot.com being the supplier) Adidas could not help me replace the shoes they did a splendid job in prompt, clear, and insightful communication.

Well done! Your customer service is commendable. Next time I will buy the product directly from you.