Broken service

<p>I bought a sneaker and it didn't fit me well returned the sneaker and was told they don't take returns. Eventually they took it back and give a voucher been communicating with them for more than 3 weeks I don't have a sneaker I only have a stupid voucher. They told me that when they get the sneaker I must go n fit at the store make sure it fits me well before I leave because I take items and wear them for a weekend and take them back. This is sure broken customer service I am frustrated. Even spoke to the regional manager I got a very cold response. Weeks I am still waiting I am angry. </p>