Beware of Adidas online, bad news.

ordered from adidas on the 22/06 and received them already on the 26/06. i fitted the clothes and created a return on that same day upon finding out they were not fitting. i received a RMA that waited to be collected until i followed up on when it will be collected. The person that was helping said, the system shows that it hasn't been updated therefore he has created another one and escalated it for collection. it was collected on the 11/07. days later i find a refund for 1 of the items, when querying with adidas on their contact us form, i am being sent back and forth now and it's tiring. one responds the system shows the items have not been collected, the other one responds the person who did the RMA created it for 1 item, I'm being asked for pictures, slips, all i want is a return for the items that i paid for, and sent back to them.