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Phumlani M
1 reviews | Active since Sept 2015
15 Jun 2017, 08:58
bad Quality
<p>19 MAY 2016 i bought a pair of adidas porsche 356 sneaker for R1700 at TOTALSPORTS PRITCHARD JHB , but i am not happy the way my sneaker looks. the stitches became loose, which it shouldnt happen. i am so disappointed with Adidas. </p> <p> </p> <p>i have attached the picture. </p>
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Adidas's replyOfficial
27 Jun 2017, 14:25Good day Phumlani
We apologize for the quality of the item you purchased, as we endeavour to always produce products of high quality.
Please be advised the policy to return defective/faulty products is six months.
Please note the life expectancy of any adidas Product depends on the individual using the Product, the conditions of use, and the characteristic wear patterns of the user. Our Products damaged by normal wear and tear or that have exceeded the reasonable lifespan of the Product are not replaced.
Kind regards
Candice Jacobs
adidas-SA Pty Ltd
Cape Town
Best regards,
Adidas's reply27 Jun 2017, 14:25
Official
Good day Phumlani
We apologize for the quality of the item you purchased, as we endeavour to always produce products of high quality.
Please be advised the policy to return defective/faulty products is six months.
Please note the life expectancy of any adidas Product depends on the individual using the Product, the conditions of use, and the characteristic wear patterns of the user. Our Products damaged by normal wear and tear or that have exceeded the reasonable lifespan of the Product are not replaced.
Kind regards
Candice Jacobs
adidas-SA Pty Ltd
Cape Town
Best regards,