1 reviews | Active since Dec 2016

08 Dec 2016, 10:26

Amazing Service - Candice Jacobs

<p>Candice Jacobs, she is a hard worker and a problem solver... </p> <p>Had issues with a voucher that could not be processed. No alert prompted that the voucher wasn't processed and full payment went off. Called the call Centre and after holding on for 15 minutes and no answer , I put down. Emailed and no response for days.</p> <p> </p> <p>After almost giving up on Adidas, I receive a friendly call from Candice with a solution and a new voucher for me to use!! </p> <p> </p> <p>Thumbs up up to Candice Jacobs, Adidas you have an Asset in her!!</p> <p> </p> <p>THANK YOU CANDICE!!</p>

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Replies (1)
Adidas
Adidas's reply26 Jan 2017, 14:04
Official

Good day Chantal

Thank you so much for the compliment !

We strive to always deliver quality customer service and I am glad that we were able to resolve your query.

Kindest Regards.

Candice Jacobs

adidas SA (Pty) Ltd- CT Office