ALL DAY I DREAD ADIDAS SERVICES!

I am extremely dissatisfied with the handling of my return and refund request. Despite having returned the merchandise several months ago, I have yet to receive my refund.

Your team continues to advise me to liaise with my financial institution. However, my bank has confirmed that they cannot trace or investigate a refund without the necessary proof from Adidas.

I therefore formally request the following:

The exact date the refund was processed.

The amount refunded.

The Refund Reference Number (ARN) or proof of refund transaction.

Please note that without this documentation, my financial institution cannot assist me, and responsibility rests with Adidas to resolve this matter.