1 reviews | Active since Apr 2014
Adidas Torsion = bad quality
<p>Hi</p> <p>I bought adidas Torsion sneakers from Statufords last year November 2016 and 8 months latet the shoe is already falling apart. The price of the shoe is R1500 I don't expect such poor quality. I am really disappointed in adidaa I believed in their brand until now.</p> <p> </p> <p>Regards</p> <p>Phetole</p>
Good day Phetole
We apologize for the quality of the item you purchased, as we endeavour to always produce products of high quality.
Please be advised the policy to return defective/faulty products is six months. If in this time frame the below is required.
The below information is required to proceed with the resolution of your query
-Pictures of shoe( side/bottom and top)/inside of the tongue of the shoe which has all the product details on
-Proof of purchase
-History of usage of item
-How the item was cleaned (ie is products used etc)
Once this is received we will assess and forward it to our technical experts to quality check and advise on a way forward.
Please note the life expectancy of any adidas Product depends on the individual using the Product, the conditions of use, and the characteristic wear patterns of the user. Our Products damaged by normal wear and tear or that have exceeded the reasonable lifespan of the Product are not replaced.
Kind regards
Candice Jacobs
adidas Pty Ltd
***
Good day Phetole
We apologize for the quality of the item you purchased, as we endeavour to always produce products of high quality.
Please be advised the policy to return defective/faulty products is six months. If in this time frame the below is required.
The below information is required to proceed with the resolution of your query
-Pictures of shoe( side/bottom and top)/inside of the tongue of the shoe which has all the product details on
-Proof of purchase
-History of usage of item
-How the item was cleaned (ie is products used etc)
Once this is received we will assess and forward it to our technical experts to quality check and advise on a way forward.
Please note the life expectancy of any adidas Product depends on the individual using the Product, the conditions of use, and the characteristic wear patterns of the user. Our Products damaged by normal wear and tear or that have exceeded the reasonable lifespan of the Product are not replaced.
Kind regards
Candice Jacobs
adidas Pty Ltd
***