1 reviews | Active since Jun 2015
Adidas Online store pathetic service
<p>I ordered a pair of sneakers of the Adidas online store. Firstly, they took almost a week for them to deliver the sneakers!! Where did they ship it from??</p> <p>Then I recieved the sneakers to find out that it is the incorrect size!!! I logged a returns for a larger size on the 03/04/2017, and they have promised to collect the next day... We are still waiting for them to collect the sneakers for a bigger size...... </p> <p>When you call the customer care number, nobody can commit to timeline or even worse, nobody know what the hell is going on there...... </p> <p>I am at the point that I am going to go to my closest Adidas store in SANDTON and demand that I can exchange it in store.......</p> <p> </p> <p>ADIDAS is really letting me down....!!!!</p>
Good day Colin
My apologies for the late reply to your query.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Kind regards
Candice Jacobs
adidas SA - Cape Town Office
Good day Colin
My apologies for the late reply to your query.
Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It’s our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Kind regards
Candice Jacobs
adidas SA - Cape Town Office