Adidas online ****ming.

I made an online purchase at Adidas on the 25th of November 2024. I had to wait longer than the stipulated waiting time for the delivery; which I understood because it was during Black Friday.

I got the delivery, with a missing item, which they "issued" a refund for, on the 10th of December 2024. However I'm yet to get the refund from them, even now.

First they told me proof of purchase, which I did. Then after the 4 days stipulated as the waiting period when I called for feedback back, they told me to wait another 4 days as the matter was now escalated to the relevant department. I called again after the 4 days and was told to wait yet another 4 days. That 4 days has long passed and there's still no feedback or refund from them.