MK
Maphai K

1 reviews | Active since Nov 2020

11 Dec 2020, 16:26

Adidas Kolonnade, Shop 29A Kolonade Retail Park

I was racially profiled and victimised by the Store manager of Adidas (Montana) branch. I went there to make a refund this morning (09:30). As soon as I produced my sale slips and clothing items I was then told that they had no cash in the till, so they asked me to wait for other customers to make a cash purchase in order for them to give me my money back, so I patiently waited by the till while I was looking around the store. I then decided to go to McDonald's just to pass time- seeing as I still had to wait. When I came back it was 11:30am, they still hadn't summed up the cash but I was refunded through card, whilst being informed that the money's gonna clear after 5-7 working days, which I didn't have a problem with. But the problem soon arose after my refund was cleared, when I was told by Kobe (Assistant manager) that Warren (Operational manager) told him to tell me that I've been in the store for a long time so they should ask me to leave because I am disturbing the stuff, and I may lead to a stock shrinkage.

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