Adidas Group South Africa- Good or bad???

Item: Adidas
Rating: 1
Author: Troy H

Dear Madam, I am currently and have been for the past 2 and a half years employed in Iraq Two and a half years ago i purchased a pair of reebok shoes from Tekkie Town in Tokai, Cape Town where i paid R699.00 as i needed a comfortable pair of shoes in which i could walk comfortably every day I have been wearing these shoes for this period of time in which the temperatures have exceeded 60 degrees centigrade to the other extreme of having continuous downpours for 2-3 months at a time. I have walked many miles in these shoes over mountains, through the desert as well as through rivers and very broken terrain in my duties as an explosive detection dog handler I am very happy to inform you that in spite of the extreme conditions under which these shoes have been worn that they are only now beginning to come apart (please see pictures attached) The sole of the shoes are surface worn only and have many miles left in them I want to thank you for an amazing product and i am certainly planning on purchasing another pair of these shoes on my arrival in South Africa in July prior to my return in August of this year to Iraq My thanks to you and your company for an amazing product Best regards Troy Herbst The above is an email i sent with the subject line " Feedback on product" This was a positive feedback with images attached and sent to Candice Jacobs at adidas group. The mail was sent 4 days ago Due to the fact that this was positive feedback from a source outside of South Africa promoting the product, it is extremely sad and dissapointing to share that the said person to whom the mail was sent has not bothered in the last 4 days to respond by way of thanks or any other form of feedback! This sort of experience really does leave a sour taste in your mouth after going through all the effort and time to give the feedback I rate the product 10/10 but after sales service delivery 0/10

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