Adidas Fourways Crossing ASSAULT Customer

I went in to enquire about exchanging an item I bought online for a different size, and the manager just answered me so aggressively and very rude. Then when I calmly told her that she was not being very friendly & quite aggressive, she told me that that's how she talks. Then her colleague standing next to me told me I was making a scene and started lightly pushing me to leave the store. She literally had her hands on me and applying pressure. THIS IS ASSAULT!!!! I still cannot believe that just happened. That was absolutely ridiculous. I'm sick I'm dealing with ******* customer service in this country 80% of the time! Luckily the online sales woman I spoke to on the phone after that was so friendly and super helpful. DISGUSTING behaviour! I will never step foot in that branch again! and had it not been for the online service, I would've returned the product all together.<br> Sales people need to realise that they are the face of the brand they are working for. Just like when someone steps foot into an aircraft I'm piloting, I am essentially also the representation of my company, and need to act accordingly. It's a really simple concept.<br>