ADIDAS FACTORY SHOP JOHANNESBURG

I've recently (28/02/2020) bought 4 pairs of sock from the online Adidas shop. After opening the box i see that ALL 4 pairs of socks were made for a giant and not my small feet. I've phoned , sms'ed , mailed them but still no reply as yet. I actually phoned them a few times and being upset with their service said some nasty things. Do they know what a pain it is in this country to return goods if the people that work for them are so laid back they're horizontal? Fact of the matter is that I'm actually right because they still haven't put any effort in to collect the socks. You're useless ADIDAS and yes , I've said it again.