Adidas....

COMPLAINT: We purchased 2 pairs of sneaker for my husband and I on 13 June 2024 and was delivered late afternoon 18 June 2024, neither fit, We have lodged a request for return on 19 June 2024, received a confirmation of request received as well as RMA number. We have enquired and followed up with them a couple of times, received various RMA numbers but to date no one has contacted us to advise of the pickup or our refund. We requested the refund on Monday out of frustration as we have had no joy with them. I am logging this complaint as I have come to notice they have a 30 day return policy and it today it is officially 30 days since we purchased it. Up until today more then a month ago, we have had no joy from our purchase, we have had no joy from the store and have not even been contacted by Adidas