SK
Sihle K

1 reviews | Active since Jan 2018

21 Dec 2020, 15:26

Adidas Atterbury not professional

I had an unpleasant experience at the store in Atterbury Value Mart. First it's the continued 'behind-the-counter' staff conversations/chats amid a busy store during peak hours, but this was minor. Secondly, a teller named Skhumbuzo gave me a terrible shopping experience after he had finished with a client and I walked up to his till point and he gave me a very rude attitude on how I should go back on queue. This was said in a rather nasty tone which made me think Skhumbuzo isn't well trained in how to communicate with clients even when he is under pressure in a busy store. Lastly, tellers are not sanitizing the till points after every customer which is, under current law, bad practice for a large company like Adidas. Please train your staff to be consistent. I do not see myself visiting this store again and quite frankly, damaged the brand for me.

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