ADIDAS - ABSOLUTELY SHOCKING AND PATHTEIC CUSTOMER SERVICE

THE WORST CUSTOMER SERVICE I HAVE EVER RECIEVED VIA THE ONLINE STORE, ZERO ACCOUNTABILITY, I HAVE MADE 4 CALLS TO FOLLOW UP ON AN ORDER THAT WAS MEANT TO BE DELIVERED BY THE 30/5/2026 OR 01/06/2026. I HAVE SPOKEN TO COUNTLESS AGENTS WHO MERELY SAY THERE IS NOTHING THEY CAN DO, I HAVE SPOKEN TO A MANAGER WHO PROMISED TO PROVIDE FEEDBACK AND NEVER PROVIDED FEEDBACK ALL ON RECORDED LINES, FOR A COMPANY I AHVE SUPPORTED FOR OVER 30 YEARS AND WHO I AM A LOYAL CUSTOMER TO THE BRAND THIS IS ABSOLUTELY SHOCKING, I HAVE SPENT HOURS NOW ON CALLS WITH NO RESOLUTION OR NO RESPONSE FROM ADIDAS, THEY CANNOT MAKE CALLS TO CUSTOMERS AND REFUSE TO PROVIDE RESPONSE VIA EMAIL, JUST TODAY I WAS TOLD NOTHING CAN BE DONE AS MANAGERS ARE IN A MEETING, A GLOBAL GIANT CANNOT HELP A CLIENT THAT HAS MADE MULTIPLE CALLS AND BEEN MADE MULTIPLE PROMISES BY MANAGERS AND CALL CENTER AGENTS - HOW IS THIS EVEN POSSIBLE. ABSOLUTELY SHOCKING AND PATHETIC.