LH
Letitia H

1 reviews | Active since Jan 2014

21 Oct 2020, 13:13

Adene's Farm Flowers - be cautious!

I placed my order for dahlia tubers as soon as their online sales opened on 24 July this year. Upon checking my delivery, it was very worrying to see that at least half of what I ordered has been replaced gratuitously by other varieties due to what I ordered allegedly not being in stock?! This is entirely unfair as mine must have been one of the earliest orders? Logic determines that I should have been allocated what I bought before other subsequent sales. A fair business practice would be to determine that you have 'x' amount of stock available and to therefore sell 'x' amount of stock and allocate it correctly, chronologically and fairly to buyers. Not to sell more than what you have. And they do not respond to any of my more than 5 email messages....!! An entirely disappointing and unprofessional experience! Basically, I don't see what is so hard to comprehend about only selling the quantity of stock you have in had - not more than that. And what is so hard about answering email enquiries?! Not recommended at all..

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