****** at Adega Bedfordview

I purchased 2 Groupon Adega food vouchers.The first was redeemed at Rivonia and we received excellent service. The 2nd was for Bedfordview; through a system error.We called in advance and was told we would be helped on Sunday afternoon,6/03/2016. We arrived on Sunday with the voucher reference and proof of purchase but were given an unfriendly reception by the assistant Manager who insisted on a printed voucher and refused to allow us to email it. Eventually a man who identified himself as \Luis Ferreira from head office\" came to speak to us. We explained our situation but instead of going the extra mile for us as customers he accused us of trying to \"put one over on him\" and didn't believe that we had a valid voucher.He treated us in the most unprofessional and condescending manner, making us feel low and cheap and that our loyalty to the brand was not valued.He even went so far as to say that his restaurant was doing very well and did it look he was struggling to find customers. He made no attempt to resolve the situation amicably, refused to give us his business card and pretty much showed us the door as if we were filth.If a Head office person can behave like this,its shocking!"