Horrible, dry, burnt food and rude manager/owner

<p>I bought 2 meals from Adega New Redruth and on arriving home discovered the food was burnt and dry and tasted horrible. I called to convey my unhappiness and dissatisfaction, especially since I have been a regular customer and have received good quality food before. The 'owner' was very unhelpful and completely unsympathetic. I then asked him to provide me with his name so I could take the matter up with the Adega head-office. He refused and told me I was wAsting my time as he owned the store and the Adega head office could do nothing.</p> <p>Not only is your sub-standard food unacceptable, but your rude and egotistical employee/owner should not be allowed to service any paying customers. He is clueless about what customer service is!</p>