Assualted and restrained by Bedfordview owner

Today we were restrained and assaulted by the security and owner of your Bedfordview establishment.

We asked for the bill and indicated that we wished to use the Entertainer voucher. Up until now, web have had no problems with the Entertainer. The waitress then said it's not available for Sunday lunch. We ordered LM Chicken and Panga Fish. We said we didn't order Sunday lunch - we ordered a main meal which is covered on Entertainer.

She then called her senior who said they haven't done Entertainer for months. When I showed him the restaurant in the app, he said he would have to speak to the owner. When the 'owner' came, he said they don't normally do Entertainer (then why is the restaurant in the app?). He entered his PIN into the Entertainer app and redeemed one of my vouchers.

5 minutes later, the real owner came along and said the terms of Entertainer say you have to make an advance booking (they don't). He then got very rude, aggressive and shouty and eventually insisted that we pay the bill in full, even after the restaurant had used one of my vouchers. When we refused, he instructed security not to let us leave unless we paid the bill in full (on top of the redeemed voucher). When I tried to leave, the security restrained me, broke my slip slip and left marks on my neck. When my partner tried to intervene, the owner came and attempted to assist him. The owner also said that my vehicle could ot leave the parking lot until the bill was paid. He was holding us against our will and said that the Entertainer voucher was at his discretion!

Read the reviews on Facebook about the owner of this establishment. He is a bad apple that needs to be dealt with. To be assaulted and embarrassed in the way I was today makes me never want to go to an Adega again!