GE
Gary E

1 reviews | Active since Apr 2024

08 Apr 2024, 07:17

ABSOLUTE NO SERVICE / ZERO CUSTOMER RELATIONS -

ABSOLUTE NO SERVICE / CUSTOMER RELATIONS - I spoke to David (Manager) Sat 6th April at 6.00pm and booked a table for Sun 7th for 1.00pm.. I asked what prawn specials he had , he said he would do 20 prawns for R200.00, we even discussed the side dishes and I confirmed this special at least three times with him. I asked if he will be at the restaurant on Sunday , he said yes. A confirmation booking sms arrived 5 mins after the call. I thought to re confirm the booking Sunday morning as an sms arrived at 9.30am to do a review? I re checked the booking sms - it was for Saturday 1.00pm , David had made an incorrect booking. I called Adega and spoke with Shelley at 11.30am Sun Morning asking to speak with David, she said he wasn't in and would only be in at 2.00pm. I told her the booking date error , she said she would resend it correctly , she did I discussed the special with her - she said it is a Monday only special and she would call David to check and call me back. I also asked her for the owners contact details , she gave me Craig's cell no. I called Craig at 11.40am - no answer. A message said he would get my cell number to call me - no call at all!! Neither David , nor Shelley , nor the owner called me back I hope this is not an indication of their food. I would not recommend this restaurant at all

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