Horror service from addington hospital

What a bad service I received from addington hospital. I took my mother who was in pain and referred to the hospital by the doctor for them to do x ray and identify what might be the issue with her feet and lipoma that she is having under her knees. No x ray was done but instead I was told to take her Eastern Cape hospital for that lipoma and they only gave me anti biotics. Mind you she is 72 years old and she could not walk because of the pain