relationship manager for case doesn't care.

My name is Bright..,I app**** for debt review with debtsafe everything went well with the first agent from debtsafe, we made good progress but my case was transferred to a relationship manager who never ever contacted me even once... I called adcap where she works and left messages for her to call me back she never did.... I dnt knw wht to do now but I would never recommend any of you guys to go with them if they treat their clients like this, they don't care about anyone.. They said I must closed all my account and open a new bank account I did that....I don't know what is going on with my case since no one gives a damn .. They said everything was sorted from the first agent your process is ready and everything is sorted but no I defaulted on my accounts this month... because everything is hanging...I don't trust them anymore. .Really I would recommend Debtsafe and some relationship managers at ADCAP.... They are useless I am a client but I have to do their job for them.... useless useless not even one phone call from ADCAP. ADCAP SUCKS... IT REALLY DOES SUCKS. THEY DON'T KNOW HOW TO TREAT THEIR CLIENTS. USELESS USELESS USELESS USELESS USELESS USELESS AGENTS USELESS