mS
mamokete S
1 reviews | Active since Jan 2012
10 Feb 2015, 17:45
NO RESPONSE!!!
I am tired of sending this lady numerous emails she never responds I need a new relationship manager Mpho Chidi is just not efficient enough mxm ****ed off that i still pay Nedbank yet i settled it in September last year she tells me she is waiting for a paid up letter from Nedbank i doubt she even requested for it.
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Adcap's replyOfficial
11 Feb 2015, 11:46Hello Mamokete Sithole,
I refer to our telephonic conversation this morning.
I humbly apologies for the lack of response, this is not the level of service that you should be receiving as we strive for excellence. Your application will be transferred to another Relationship Manager as requested, she will contact you during the course of the day to introduce herself to you.
We did receive a paid up letter from Nedbank and the account has now been removed. We have requested that Nedbank refund you the funds that have been over paid on this account.
You have my contact details and e-mail address should you need to contact me directly in the future.
I refer to our telephonic conversation this morning.
I humbly apologies for the lack of response, this is not the level of service that you should be receiving as we strive for excellence. Your application will be transferred to another Relationship Manager as requested, she will contact you during the course of the day to introduce herself to you.
We did receive a paid up letter from Nedbank and the account has now been removed. We have requested that Nedbank refund you the funds that have been over paid on this account.
You have my contact details and e-mail address should you need to contact me directly in the future.
Best regards,
Adcap's reply11 Feb 2015, 11:46
Official
Hello Mamokete Sithole,
I refer to our telephonic conversation this morning.
I humbly apologies for the lack of response, this is not the level of service that you should be receiving as we strive for excellence. Your application will be transferred to another Relationship Manager as requested, she will contact you during the course of the day to introduce herself to you.
We did receive a paid up letter from Nedbank and the account has now been removed. We have requested that Nedbank refund you the funds that have been over paid on this account.
You have my contact details and e-mail address should you need to contact me directly in the future.
I refer to our telephonic conversation this morning.
I humbly apologies for the lack of response, this is not the level of service that you should be receiving as we strive for excellence. Your application will be transferred to another Relationship Manager as requested, she will contact you during the course of the day to introduce herself to you.
We did receive a paid up letter from Nedbank and the account has now been removed. We have requested that Nedbank refund you the funds that have been over paid on this account.
You have my contact details and e-mail address should you need to contact me directly in the future.
Best regards,