UN
Udisen N

1 reviews | Active since Aug 2015

30 May 2019, 10:47

Bad service and lack of expertise.

Very disappointing service from Adams Doors. I had my garage doors automated by them last year in june. After installation it worked well for a few weeks until 1 of the doors did not open and close fully. this happened intermittently but i did report it to Adams Doors and a technician came out and lubricated the tracks. thereafter it worked a while but would give intermittent problem of opening and closing. I continued to use the garage door like this as it was not an everyday problem. Now that the temperature has dropped a bit it seems like the door is struggling to open and close. It eventually goes into programming mode which it then closes. I have recently reported it again to Adams Doors since a year has not gone by and its already starting to act up again. Its been a week now and Adams Doors has not come to attend to the problem. They also now blame that the door is faulty. If the door was faulty why not did their technician pick this up when installing or on the call out. I would not recommend them as their after sales service is extremely poor.

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