1 reviews | Active since Dec 2011
False advertising, poor customer service, no feedback
<p>I placed and order with Actiongear from actiongear for some articles. Each article status was in stock, and promises to dispatch the very same day. I have received most of the order in dribs and drabs, but an expensive memory card, which still shows as in stock and ready to dispatch the same day, has not been sent 10 days after the order was placed and paid. For three days I have been emailing them, with no response. This company falsely advertises they have stock just to get the sale, then simply stops communicating when customers are not satisfied with their lies and lack of commitment towards their obligations. Buyers beware...</p>
Today I received a handwritten letter of apology from Actiongear. Not wanting anything in return, other than to apologise fo rthe service received. I have never seen such sincerity. Well done to Actiongear team, you have restored my faith that you do have the interests of customers at heart.
Today I received a handwritten letter of apology from Actiongear. Not wanting anything in return, other than to apologise fo rthe service received. I have never seen such sincerity. Well done to Actiongear team, you have restored my faith that you do have the interests of customers at heart.
