1 reviews | Active since Jan 2018
Port Elizabeth International Airport SAA counter has the unbelievable audacity of losing their check-in counter early. Firstly SAA you know exactly who has purchased tickets for the flight, you know exactly who has checked-in and who is outstanding, but your useless staff take it on themselves to play God and close the check in terminal while the plane is waiting and boarding has not even began! Twice now my family have suffered the abuse and indifference from SAA staff who merely shrug their shoulders and refuse to assist us. Port Elizabeth Airport services many who travel great distances to reach this airport, road works and other conditions sometimes make time arrival for flights difficult, but don't count on SAA staff for compassion. This airline has now over a period of time ****** R6000.00 from my family as we have been forced to buy new tickets! No compensation plan. Forget flying pets with SAA, they never know what plane they will use to fly our pets! Does the Gupta's own SAA? then this would make a ton of sense! South Africa is the country for being drained of our finance with no backup and no accountability. Closing a check in counter before the allocated time is just spiteful and may Karma get all those involved! I am beside myself with frustration and disbelief!
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