CK
Carlize K

1 reviews | Active since Jan 2014

18 Apr 2015, 13:21

Security at OR Tambo going the extra mile!!

I want to thank the Security officials at the airport. <br> When passing the security check at Domestic Check in on the 14th of April at 11h30 (right side) I forgot my laptop in the Security tray for the scanner.<br> <br> Arriving in Cape Town I realised my mistake. They confirmed that it was handed in at Lost and Found.<br> <br> Lost and Found closes at 16h00 but they waited for me until 20h00 to ensure it is safely returned to me.<br> <br> Thank you so much for your honesty and Batho Pele spirit saving me a lot of trouble!!

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Replies (1)
ACSA
ACSA's reply18 Apr 2015, 14:06
Official
Hello knoesie,

Thank you for contacting Airports Company South Africa Customer Care and for the wonderful compliment.

We are happy to hear of your experience with our Security staff and that they went the extra mile.

We have alerted our Security Management department.

Best Regards,
Customer Care.