CB
Candice B

1 reviews | Active since Mar 2015

08 Sept 2025, 12:33

Rude revolting reception at OR Thambo by security official

Arrogant behaviour that I have never experienced in my 52 years! 1. We booked through a travel agent who assured us that there would not be an issue with my passport expiring on the 3rd of January, as it must be valid for 90 Days from date of entry. 2. I called the Turkish Embassy to confirm this once I was issued my e-Visa, and they confirmed 90 days from entry was correct. 3. We arrived at the airport and were stopped by a security official named Anita. She looked at my passport, and said “YOU WILL NOT BE FLYING TODAY” Rude and revolting attitude. 4. I then asked to speak to the Supervisor of the Turkish Airline stationed at the check-in counter, and he couldn’t understand why there was an issue with me boarding. 5. He went to Anita and enquired as to what the issue was, and she said I need 150 days on the passport from date of entry, and again reiterating that I would not be flying anywhere, as Anita has the final say. Its people like this who are the first in line when it comes to Tourists that give South Africans a bad name... One Anita is all you need!!!!

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