Poor n Bad Customer Service

I went to the O R Tambo airport parking on the 11/04/2015 an hour later, we went out and I paid for parking. My ticket got lost between the pay point station and my car but I only realised that when I had to exit. I went back n paid another R30 for a ticket n went to the Parking Managemet to inquire if the card would let me out. I told them what happened and to my shock I was told that It is not their problem as I had to pay another R30 wwhich brought the total of myself bring at the airport for just over an hour to R90.00 The horrible service and the Bad attitude I was given by Elvis Gumede who is apparently the manager n Zoe Mthiyane was really uphauling as I work in Customet Service orientated role. The 2 were just not helpful as I was frustrated n the attitude made me wonder how many clients they ill treat n get away with it. We do not need bad service like that at the Airport. Elvis n Zoe really needs some training on Customer Service. I''m very disappointed. <div><br></div><div><em>(Supplier name changed from Airport Parking Services (APS) to Airports Company South Africa by hellopeter.com)</em> </div>