Parking Paying Problem

Last evening after catching the shuttle for long term parking to retrieve my vehicle, I went to the ATM machine to pay for the period; firstly only 1 ATM was online and trying to enter cash for the transaction, the machine would not accept notes. The security guard approached to render assistance and suggested I pay via credit card; unfortunately I do not have one...only a "cash Card". We then called through the "help" button and spoke to a Tumi. She mumbled something about the other machine and rebooting and ****ed the connection. It rebooted and I began process again....with the same result; we got Tumi again and she said there was nothing she could do, at which point I expressed my dissatisfaction and inquired why their inefficiency is MY problem. The security guard also intervened with similar jargon to which came the reply "you must go back to the airport terminal and get someone to help you with payment" and promptly ended the connection. I tried in vain a third time as well as trying my cash card...no joy. I then had to catch a shuttle back to the airport, locate the parking office whom pointed me at a ATM there which DID accept cash which could be utilized to pay for the parking. I then had to catch the shuttle back; a hour and a half later, I could retrieve my vehicle. I landed at 10:10PM...this is to 11:40pm Why did their inefficiency become my problem, they should have technicians on standby. It is not surprising to note that should this is an ongoing problem....just another hitch in the ACSA machine; they cannot get parking right and there is optimism that they can run and airline efficiently....yeah right.