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Anna B
1 reviews | Active since Apr 2024
08 Apr 2024, 12:25
Parking Overcharge
Four days ago, I was overcharged R1040 for 24 minutes parking due to a system error at Cape Town International Airport. I was referred to the SERVEST ticket office and told to log a complaint via email This was done the very same day, but I have yet to receive confirmation or any form of response from the either ACSA OR Servest.
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Anna B's updateReviewer Update
23 Apr 2024, 11:37It has been 3 weeks since the overcharge without proper feedback. I have followed the procedures given by the admin staff at the Servest Ticket office only to be informed that they will investigate the matter. I have submitted bank statements, photos of the ticket with the date and time stamp and nothing. Surely the money is already reflecting in their bank account??!!!
AB
Anna B's update23 Apr 2024, 11:37
Reviewer Update
It has been 3 weeks since the overcharge without proper feedback. I have followed the procedures given by the admin staff at the Servest Ticket office only to be informed that they will investigate the matter. I have submitted bank statements, photos of the ticket with the date and time stamp and nothing. Surely the money is already reflecting in their bank account??!!!