Or Tambo staff should learn the airport

On the 19th I had a flight that left at 1:35 and gates closed 20mins before. I got to OR Tambo at 11.I was utterly disgusted at the fact that Air Mauritius has pathetic branding I searched till 11:38 and still could find where Air Mauritius counter was. OR Tambo staff was just as pathetic as they could not assist. When i got to the air Mauritius counter the lady at the counter said i could not board, she called a Loraine who just said no there was no manager on floor, and to top it of the next day same flight I was still waiting to board till 12:50 and still did not board. Yet i was turned away at 11:38 after begging and pleading I was planning to use your flights in December for a holiday to Mauritius for myself and to family members but I really don't think Air Mauritius is worth the trouble. I am extremely disappointed in your Air line. The lady at the counter did try to help but to no avail. Get your pathetic branding in place maybe ppl wont miss there flights and if you say gates will be closed 20mins before then keep it 20mins and your staff should not make there own times. I even took photos of when I boarded and the boarding times screens