Or Tambo is trying to ***** my stuff

OR Tambo will not communicate with me regarding my lost bag which has my iPhone inside I am able to track my iPhone through the find my app and it is in fact located at the airport. All our attempts are falling on deaf ears because they are trying to ***** my phone, wallet and other personal belongings. I am not in South Africa at the moment so I will need to be contacted through WhatsApp on ***.