Luggage from plane QF63

After a delaid flight of 15 hours on Saturday 22 Sept 2018 all passengers had to wait for more than 1.5 hours before we could slowly and 1 by 1 retrieved our luggage. I am ashamed as South African, as international visitors, also Wallabies rugby team, missed connecting flights. According to an official only 1 person was available to take care of the luggage of QF63. This is unprofessional service of ACSA and management should apologize publicly also to the Wallabies about your lack of service yesterday evening. Many officials were present where we waited, All apparently busy in their cell phones but did not make a move to make a difference. Your lack of quality of service, which you are supposed to be good at, put South Africa, in the eyes of the international and national passengers, right back as a 3rd world country with no integrity. Come on. If you as management have the guts, publicly and personally apologize to all passengers about your failure to deliver.