JVdV
Janine Van de Venter
1 reviews | Active since Dec 2010
08 Jun 2015, 11:59
LOST LUGGAGE NO COMPENSATION
My luggage went missing on arrival at King Shaka Airport on 16 March 2015. To this day my bag has not been located and no one at the airport or Emerites airline want to take up the responsibility and compensate me for my loss.I left Paris with 3 luggage bags and arrived in Durban with 2.... where is my 3rd bag? i have opened a police case but it has been found undetected so its been filed away.
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Replies (1)ACSA's replyOfficial
08 Jun 2015, 15:55Hello durbanmom,
Thank you for contacting Airports Company South Africa Customer Care.
Please note that your query has been captured on our system: QKSI150608VPFN498 and a staff member from King Shaka International Airport will be in contact with you shortly.
Best Regards,
Customer Care.
Thank you for contacting Airports Company South Africa Customer Care.
Please note that your query has been captured on our system: QKSI150608VPFN498 and a staff member from King Shaka International Airport will be in contact with you shortly.
Best Regards,
Customer Care.
ACSA's reply08 Jun 2015, 15:55
Official
Hello durbanmom,
Thank you for contacting Airports Company South Africa Customer Care.
Please note that your query has been captured on our system: QKSI150608VPFN498 and a staff member from King Shaka International Airport will be in contact with you shortly.
Best Regards,
Customer Care.
Thank you for contacting Airports Company South Africa Customer Care.
Please note that your query has been captured on our system: QKSI150608VPFN498 and a staff member from King Shaka International Airport will be in contact with you shortly.
Best Regards,
Customer Care.
