I was refude my phone at Lost & Found

Item: ACSA
Rating: 2
Author: Phiwo M

I was travelling from OR Tambo to East London on Friday 04 Dec 2015 and I forgot my phone in one of the baskets at the boarding gate. My phone was found that same evening and I advised them I'd be back on Monday evening and will collect it then. When I landed I got a ref no. by a great lady at the ACSA help desk and sent me to the lost &amp

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Replies (1)

ACSA's replyOfficial

11 Dec 2015, 14:22

Hello Mrs Matshayana,

Thank you for contacting Airports Company South Africa Customer Care and for your feedback on a-teck lost property services.

We have advised our retail department and if you would like to lodge a formal complaint with the a-teck management team please email:

Nomvula
***

Who will provide further feedback.

We are glad to hear that Ellen was able to assist you.

Best Regards,
Customer Care.

ACSA's reply11 Dec 2015, 14:22

Official