CJ
Charl J
1 reviews | Active since Jan 2012
28 Dec 2015, 10:05
Double Payment
I booked airport parking as follows:<br> Your order reference is K1077.<br> Parking Product Pre-Booked Parking (Lower Ba*****t)<br> Start date Fri, 11 December 2015 - 12:00<br> End date Sun, 13 December 2015 - 16:30<br> Payment was taken from my card for the booking. <br> I entered and exited at the correct times with my card as instructed.<br> When I exited my card got deducted with a further R 386.00<br> I queried this by mail, but ACSA does not deem it important to answer me.
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ACSA's replyOfficial
31 Dec 2015, 11:14Hello charljac,
Thank you for contacting Airports Company South Africa Customer Care.
The query has been loaded, reference number: QORT***JKSLF0 and an agent will be in contact with you to resolve this matter shortly.
Best Regards,
Customer Care.
Thank you for contacting Airports Company South Africa Customer Care.
The query has been loaded, reference number: QORT***JKSLF0 and an agent will be in contact with you to resolve this matter shortly.
Best Regards,
Customer Care.
Best regards,
ACSA's reply31 Dec 2015, 11:14
Official
Hello charljac,
Thank you for contacting Airports Company South Africa Customer Care.
The query has been loaded, reference number: QORT***JKSLF0 and an agent will be in contact with you to resolve this matter shortly.
Best Regards,
Customer Care.
Thank you for contacting Airports Company South Africa Customer Care.
The query has been loaded, reference number: QORT***JKSLF0 and an agent will be in contact with you to resolve this matter shortly.
Best Regards,
Customer Care.
Best regards,